Buying
The delivered account does not match the listingCompare delivery with the listing attached to your purchase and document any differences before confirming receipt.
Help articles
Payments
Requesting a refund and tracking the reviewReport the problem through your order or the Help Center. Requests are reviewed; check support messages and your purchase status for the decision and refund arrangements.
Disputes
How to report an order problem and provide evidenceReport the issue from your order, explain the facts and keep verifiable evidence. Support reviews delivery and both parties' submissions before making a decision.
Delivery
How protected account delivery worksAccount credentials must be delivered through the order's protected field. WWGames keeps delivery and viewing records to support the review of transaction problems.
Buying
Seller not responding? What to do nextKeep the conversation in your order chat and check the delivery deadline shown on your purchase. Report missing delivery through WWGames instead of moving the transaction elsewhere.
Delivery
Account access missing or not workingCheck the protected delivery field in your order. If credentials are missing or sign-in fails, record the problem in the order chat without confirming receipt.
Disputes
Account reclaimed or banned? Request a reviewKeep the records and contact WWGames with your order number. Lost access and game bans require separate review; WWGames cannot guarantee protection from every publisher decision.
Selling
When sellers get paid and how to track a payoutSeller payouts depend on order completion, required checks and the applicable processing period. Review the net amount and progress in your sales and payout area.